Website Guiding Star Southwest

Job description

Practice Manager
Guiding Star Southwest, a division of Southwest Coalition, Inc., is searching for a Healthcare Practice Manager to join its mission in expanding life-affirming medical services for women in the Borderland region encompassing El Paso, Texas, and Southern New Mexico. As an affiliate of the national Guiding Star Project and inspired by St. Mary, Our Lady Star of the Sea, Guiding Star Southwest is committed to delivering trauma-informed healthcare that respects the whole person by considering a woman’s mind, body, and soul. The organization’s focus spans the full spectrum of women’s health, from puberty through perimenopause, and emphasizes fertility, pregnancy, childbirth, breastfeeding, and motherhood, while striving to reduce trauma by advocating against societal pressures that may compromise the natural functions of a woman’s body. 

The Opportunity

As a key member of the medical team, the Practice Manager will oversee the day-to-day medical administration and billing/coding of healthcare operations in El Paso and Las Cruces, ensuring that it runs smoothly in compliance with all applicable state regulations, medical licensures, and best practices while meeting budget goals.

The ideal candidate will enjoy:

  • Our unique model: In addition to our programs to build a Culture of Life in the Southwest, we also strive to provide expert healthcare to ensure that women have a life-affirming alternative through pre-natal and post-natal healthcare, education, and material support.
  • Our culture: At Southwest Coalition for Life, we offer a more relaxed working environment, catering to the needs of our employees and establishing a family-like feel, leading by example to help moms the heroes by offering in-house childcare for staff and supporting breastfeeding in the workplace.
  • Being an innovator: With the merger and expansion of two non-profit organizations, you will be establishing the medical practice for a new venture and helping support a ground-breaking mission on the new frontline of the pro-life movement in post-Roe America.

The Company
Southwest Coalition, Inc., is a 501(c)(3) non-profit corporation focused on restoring reverence for the sanctity of human life and natural womanhood across the Southwest through a coalition of nonprofit social enterprises in line with Catholic and Biblical teaching, including our Guiding Star Southwest women’s medical centers, The Lily Pad Maternity Home, our Her Care Connection outreach and mobile medical bus, and Coalition for Life ministries.

Our Core Values

All team members must embody and execute our Core Values within their day-to-day duties and responsibilities:

  • Humble: Lack entitlement and ego, be respectful and flexible, don’t take yourself too seriously, set others up for success even at a potential loss for yourself.
  • Hungry: Have an unrelenting hunger to change the world, taking initiative fueled by a boldly optimistic hope and entrepreneurial growth mindset.
  • Smart: Strong emotional intelligence understanding the impact of your words and actions on others, inviting vulnerable communication and healthy conflict.
  • Heart: Be compassionate, prayerful, and empathetic with a sincere desire to truly see and know others through a reverence for life and natural womanhood.

What the Role Entails
The following are detailed performance objectives for the Practice Manager. When measuring overall aptitude and cultural fit, all candidates will be benchmarked using these standards.

Performance Objectives:

  • Oversee medical credentialing, billing, and coding to accept insurance.
  • Managing the day-to-day office administration of the medical practice.
  • Oversee and ensure compliance with all safety and health regulations.
  • Working with Finance Department to manage budgets and payroll.
  • Collaborate with the leadership team and medical personnel to develop and assess mission strategies and patient services.
  • Monitoring inventory and placing orders for resupply.
  • Ensure policies and best practices are up to industry standards and government regulations
  • Source vendors for medical equipment, healthcare supplies, furniture, computers, and other essential items for the clinic, waiting room, and office area.
  • Interacting with patients to address any concerns or complaints.
  • Organize patient records using electronic health records keeping
  • Supervise daily practice operations such as billing, debt collections, security, and occupational health and safety
  • Monitor the inventory for medications and medical equipment and organize for resupply
  • Coordinate regular staff meetings and performance reviews
Upload your CV/resume or any other relevant file. Max. file size: 50 MB.